TERMS & CONDITIONS
Valid January 1st 2019 – December 31st 2020
SUMMARY: This document contains a summary of the rental conditions for Overland Discovery, LLC
The Renter shall comply with all laws and regulations that govern; The driving, parking, storage and transportation of the vehicle. The movement of the vehicle. Any person or item being transported in the vehicle across jurisdictional borders.
DRIVER’S LICENSE & MINIMUM AGE
Drivers must be 25 years of age or over.
All drivers will pass a background/license check before being verified. Only verified drivers may drive the vehicle.
A current and full motor vehicle driver’s license is required. If the driver’s license is not in the English language then an international driver’s license and passport is also required. The driver’s license must be valid for the entire length of the rental.
The original driver’s license must be shown at time of pick-up when the driver is present.
Should the renter opt-out of insurance provided by Overland Discovery (through Outdoorsy, Wheelbase and Liberty Mutual), proof of insurance and insurance binder request form/endorsement is required prior to vehicle pick up.
Additional drivers must be approved and listed on the rental agreement to drive.
We do not allow renters to travel outside of the US into Mexico or Canada.
All off-road areas and closed roads (excluding country and state maintained dirt roads) are off limits for travel in our vehicles. Our insurance provider, Liberty Mutual, covers travel on dirt roads, but not off-roading/restricted areas (rock crawling, sand dunes, etc.)
If you travel in a restricted area you’ll be liable for all damages to vehicle, tires, windshield, and towing charges along with additional expenses of a breakdown or accident. Overland Discovery provided insurance will be void.
The consumption of alcohol while operating any vehicle is prohibited.
Standard Vehicle Pick-Up: 2pm-6pm. Pick up times are established at the time of booking.
Standard Vehicle Drop-Off: 8am-12pm. Drop off times are established at the time of booking.
There is a $50 fee for any pick-ups and drop-offs outside our standard hours.
All rentals include pick-up/drop-off at our outpost at 1615 Boulder Street, Denver Colorado.
Pick-up/drop-off at Denver International Airport is available for a fee of $120. Based on availability, our team will meet you curbside or leave the Jeep at the airport parking lot for you to pick up. Please share your flight information prior to departure.
Please call if you’re worried about getting your vehicle back in time, we’ll work to accommodate you the best we can.
No refunds will be offered for late pick-ups or early drop-offs.
150 miles per day are included in your rental. Excess mileage will be charged $.40/mile. Additional mileage packages include:
100 miles/day = $30.00/day. Excess mileage @ $.40/mile
Additional mileage packages must be purchased before departure
A reservation deposit of 25% is required to confirm your booking. This deposit will be credited toward your balance when you pick up your vehicle.
The reservation deposit is due upon completion of your online reservation. The remainder of your rental total is due 14 days prior to departure, and will automatically be charged to the card you submitted when reserving the vehicle.
We require a security deposit of $1,000 to cover any potential damage to the vehicle and/or equipment.
The security deposit is due 2 days before pick-up and will be refunded upon safe return of the vehicle. Please note it may take up to 3-5 business days to process the refund.
Cancellation Policy: Your reservation deposit (25% of full trip cost) is non-refundable.
If booking is canceled more than 7 days before your trip start date, you will be refunded 75% of the full rental amount (minus fees).
If canceled less than 7 days before your trip start date, you will be refunded 50% of the full rental amount (minus fees).
We understand that emergencies happen and plans change - if you need to cancel your current trip but know you will be back within 6 months, please let us know. We can help reschedule your trip for a later date to avoid losing your deposit.
No Show Policy: If cancelled on the day of pick-up or no show - 100% of the rental cost will apply
No refunds can be given for early returns.
All cancellations must be submitted in writing to Overland Discovery
MINIMUM/MAXIMUM RENTAL PERIOD
We have a standard minimum 2 night rental due to availability. Shorter reservations are allowed, but they’ll be charged at the minimum duration’s rate.
There is no maximum rental period.
Rates are calculated as a per night basis. If a rental crosses into another season, the rate will adjust to accommodate for the new season rate.
All credit card transactions are conducted in US Dollars.
Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged.
Overland Discovery does not accept any liability for variances up or down.
Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Overland Discovery will only accept credit or debit cards for rental charges, paid on vehicle pick up or drop off. Cash or check payments are not accepted.
All foreign tourists are required to have a valid driver's license from your home country and a valid passport. We recommend an international driver's license to those looking to purchase supplemental insurance.
GEAR & ACCESSORIES
Accessories are subject to availability. Failure of Overland Discovery to provide accessories does not allow the cancellation terms to be void.
Accessories ordered cannot be cancelled on the day of pick up and must be paid for.
USE OF THE VEHICLE:
Any use of the Vehicle as prohibited in this clause will; Breach this agreement. Remove any limitation of the Renter’s responsibility for loss or damage to the Vehicle. Make the Renter 100% responsible for damages, costs, legal fees, loss of use and diminished value resulting from the breach. Void all insurance protection in this agreement subject to applicable law.
The Renter shall not allow the Vehicle to be operated or driven; Outside the Renters authority. By any person not the holder of a valid driver licence in the jurisdiction where the Vehicle is being driven. By a person other than the Renter or a person who is designated in this Agreement as an authorized driver. While doors are open. While the rooftop tent is unfolded. To transport any kind of animal in the Vehicle. Allow any person to smoke in the Vehicle or Rooftop Tent. For the transportation of a person or property for hire. In any event, race or rally. To propel or tow any vehicle, carrier or object. Outside the United States. In a prohibited travel area or road. In any illegal activity or commission of a crime. By any person under the influence of drugs, alcohol or intoxicants. For the illegal transportation of any prohibited and restricted substance. With the transport of more passengers than the maximum specified in the certificate of loading. If the vehicle is loaded beyond capacity. When use will cause damage to the Vehicle (flat tire, warning lights, etc). The restrictions listed are cumulative and apply to every use of the Vehicle.
INSURANCE & ACCIDENTS
Overland Discovery LLC. shall provide a third-party automobile liability insurance policy. (Collision and Comprehensive coverage) through Outdoorsy, Wheelbase and Liberty Mutual. The Renter agrees to assume personal liability for injury to persons and/or damage to property where the vehicle is driven in prohibited area or used in a manner not permitted, as stated under the Terms & Conditions.
If an accident occurs, please contact Overland Discovery as soon as possible. We require you to gather information from the other party (license, insurance, etc.) along with filing a police report if the damages are extensive. We will work to get you back on your journey as fast as possible.
For renters using insurance provided by Overland Discovery, please contact the insurance company listed on the rental agreement in case of an accident.
Failure to report any incident within 24 hours will void liability protection. Renters who do not provide a written accident report and Police file number or who make a false claim, will void their insurance coverage and will be responsible for the cost of all repairs or replacements resulting from damages.
We offer 24/7 technical and emergency to our renters through Coach-Net. This is an option you can add to your trip for $12/day. Roadside assistance includes: Towing, Flat Tire Assistance, Emergency Fluids Delivery, Battery Boost, Mobile Mechanic, etc. Along with this added service, we’ll personally respond as quickly as possible in the event of an incident so that we can get you back to enjoying your trip
Our goal is to get you back on the road as soon as possible. However, if your vehicle is unavailable overnight due to being held at a repair shop, you will be refunded for that night’s rental.
If possible, we will provide you with a replacement vehicle if one is available. In the unlikely event that the vehicle cannot be fixed or replaced, Overland Discovery will refund the remaining days of the rental agreement and assist you in reaching the nearest destination
MAINTENANCE & RESPONSIBILITY
You are required to use the correct fuel and protect the vehicle against inclement weather. Failure to do so will result in damages due to the customer.
Our fleet are equipped with 4x4 capabilities, but we advise you to use your best judgement and only travel on designated roads.
All off-road areas and closed roads (excluding country and state maintained dirt roads) are off limits for travel in our vehicles. No rock crawling or driving on trails with moderate to expert difficulty is allowed.
Insurance will be void for any extreme off-roading activity. If the renter travels in a restricted area the renter be liable for all damages to vehicle, tires, windshield, and towing charges along with additional expenses of a breakdown or accident.
Cleaning - We require each vehicle be returned in a clean and presentable state (without excessive mud, dirt, dust, etc). A fee will be charged if the vehicle is returned with less than a full tank of gas and/or if the vehicle requires substantial cleaning.
Tire Damage - Overland Discovery will replace and change tires on a regular basis due to wear and tear. All other damages incurred to the tires/wheels is the customer's responsibility.
Windshield Damage - Any new damage to the windshield is the responsibility of the renter.
The Vehicle may, at Overland Discovery LLC’s sole discretion, be an equivalent Vehicle than the Vehicle for which a reservation is made by the Renter. Where there is a substitution, there will be no extra charge or refund to the Renter.
Smoking is not permitted in Overland Discovery vehicles or tents. A minimum $300 cleaning fee will apply and be assessed to the renter’s credit card upon return of the vehicle if there is evidence that smoking occurred.
Pets are not allowed in our vehicles or tents, except in the case of verified service animals.
If we find that a Renter has brought along a pet without our authorization, or the car is returned significantly dirtier than when it was picked up, the Renter will be subject to additional fees (minimum of $300).
The Renter acknowledges the Vehicle does not constitute a secure place and does not hold Overland Discovery LLC liable for any loss or damage to any such property.
Overland Discovery LLC recommends the Renter purchase their own insurance for any property
The Renter agrees to indemnify and hold harmless Overland Discovery LLC, its officers and directors, employees and its affiliates and their respective successors and assigns and each other person, if any, who controls any thereof, against any loss, liability, claim, damage and expense whatsoever (including, but not limited to, any and all expenses whatsoever reasonably incurred in investigating, preparing or defending against any litigation commenced or threatened or any claim whatsoever) arising out of or based upon any false representation or warranty or breach or failure by the Renter to comply with any covenant or agreement made by the Renter herein or in any other document furnished by the Renter to any of the foregoing in connection with this transaction.
The Renter freely accepts and fully assumes all risks, dangers and hazards associated with the use of the vehicle. The Renter waives any and all claims that the Renter has or may in the future have against Overland Discovery LLC, and their directors, officers, employees, agents, representatives, successors and assigns (all of whom are hereinafter collectively referred to as “the releasees”) and to release the releasees from any and all liability for any loss, damage, expense or injury including death that the Renter may suffer, resulting from or arising out of any aspect of the use of the equipment, due to any cause whatsoever, including negligence, breach of contract or breach of warranty on the part of the releasees in respect of the design, selection, installation, maintenance or adjustment of the equipment, or in respect of the provision of or the failure to provide any warnings, directions, instructions or guidance as to the use of the equipment.
The information requested from the Renter is to enable Overland Discovery LLC to asses the Renters rental request. The Renter acknowledges Overland Discovery LLC will collect, hold and use the Renter’s personal information for purposes related to the Vehicle rental and the provision of customer services, including direct marketing and assessing customer satisfaction with products and services provided by Overland Discovery LLC. The Renter acknowledges personal information may be disclosed to debt collection agencies in the event the Renter defaults in the payment of any monies owed to Overland Discovery LLC or other parties involved in an accident with the Vehicle and Renter.
Revised April 15, 2019